Describe the building, the system and the outcome you need. If you already have drawings or a defect list, mention them and we will ask for them in our reply.
Both. A client may appoint us for one discipline such as fire services or plumbing and drainage alone, or appoint us across all six service loops. When more than one discipline is involved we coordinate the drawings together, which usually reduces clashes, site rework and the total programme length.
Buildings on a maintenance contract receive priority emergency response, and we aim to attend within the same working day for a plant failure that affects occupation. For clients without a contract we schedule attendance as soon as an engineer and the required parts are available, usually within one to two working days.
Floor plans or existing services drawings, the building use and operating hours, the plant list with capacities, and any known defects or statutory notices. If drawings are unavailable we carry out a measured survey at the site and build the record ourselves before proposing a scope and price.